FAQ
Shipping Information
How will my items be delivered?
Shipping is via package delivery with tracking enable.
Do I pay for delivery?
Payment is made before shipping. Free delivery for items over $250 within North America
Will I be charged customs fees?
No custom fees.
My item has become faulty
Returns are accepted within 30 days of purchase with tag, unworn, and proof of a purchase receipt.
Orders and Returns
Tracking my order
Tracking is provided once sale is complete.
I haven’t received my order
Please refer to the footer section and call the number listed. Make sure to have the details of your order.
How can I return an item?
Contact us via email and phone number and office address listed in the 'contact us section'. Please reach out to us for further instructions.
Payments
What payment types can I use?
All the payment types mentioned in the footer section is allowed on this website.
Can I pay by Gift Card?
Not accepting gift cards at the moment.
I can't make a payment
Reach out to us through our contact options or call the number in the footer section of every page.
Has my payment gone through?
You will get a reply message from the payment portal alerting you of the success of your transaction. In situations of other payment eventualities, feel free to contact us.
How will my items be delivered?
Shipping is via package delivery with tracking enable.
Do I pay for delivery?
Payment is made before shipping. Free delivery for items over $250 within North America
Will I be charged customs fees?
No custom fees.
My item has become faulty
Returns are accepted within 30 days of purchase with tag, unworn, and proof of a purchase receipt.
Orders and Returns
Tracking my order
Tracking is provided once sale is complete.
I haven’t received my order
Please refer to the footer section and call the number listed. Make sure to have the details of your order.
How can I return an item?
Contact us via email and phone number and office address listed in the 'contact us section'. Please reach out to us for further instructions.
Payments
What payment types can I use?
All the payment types mentioned in the footer section is allowed on this website.
Can I pay by Gift Card?
Not accepting gift cards at the moment.
I can't make a payment
Reach out to us through our contact options or call the number in the footer section of every page.
Has my payment gone through?
You will get a reply message from the payment portal alerting you of the success of your transaction. In situations of other payment eventualities, feel free to contact us.